Privacy Policy

Effective Date: April 02, 2025

At Projectchat.ai LLC (“Projectchat,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, and platform (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services, which enable you to build AI bots, generate content, craft images, and train custom AI models. The types of information we collect include:

a. Information You Provide

• Account Information: When you sign up for an account, we may collect your name, email address, and other contact details.
• User Content: Data you upload or integrate into the platform, such as documents (e.g., PDFs, CSVs), URLs, sitemaps, or links to cloud drives (e.g., Google Drive, OneDrive, Dropbox), to train AI models or generate responses.
• Customization Preferences: Details about how you configure your AI bots, such as bot names, purposes, response tones, and selected AI models.

b. Information Collected Automatically

• Usage Data: Information about how you interact with our Services, including IP addresses, browser type, device information, pages visited, and timestamps.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

c. Information from Third Parties

• We may receive data from third-party services you connect to our platform, such as cloud storage providers, based on your authorization.

2. How We Use Your Information

We use your information to operate, maintain, and enhance our Services, including:

• Providing core functionality, such as building and running AI bots, generating content, and training custom AI models.
• Processing and indexing your uploaded data to enable real-time chat, insights, and automation.
• Improving our platform’s performance, features, and user experience.
• Communicating with you, including responding to inquiries, sending updates, or scheduling demos.
• Ensuring the security and integrity of our Services.
• Complying with legal obligations and enforcing our terms of service.
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3. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• Third-Party AI Providers: To power our Services, we use APIs from third-party AI providers, including OpenAI, Anthropic, Google, Cohere, and Grok (xAI). Your data may be processed by these providers in accordance with their privacy policies, linked below:
• • OpenAI Privacy Policy
  • Anthropic Privacy Policy
  • Google Privacy Policy
  • Cohere Privacy Policy
  • Grok (xAI) Privacy Policy
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• Service Providers: We engage trusted vendors (e.g., cloud hosting, analytics) to assist with our operations, subject to strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided where required.
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4. Data Security

We prioritize the security of your data:

• Encryption: Data in transit is encrypted using Secure Sockets Layer (SSL), and data at rest is encrypted using AES-256, an industry-standard encryption protocol.
• Access Controls: We implement strict access controls to limit who can view or process your data.
• Third-Party Security: Our third-party AI providers and service vendors are selected for their robust security practices.

While we take reasonable measures to protect your information, no system is completely immune to breaches. If a security incident occurs, we will notify you as required by applicable law.

5. Your Choices and Rights

You have control over your data:

• Account Management: You can update or delete your account information by logging into your profile or contacting us.
• Data Deletion: You may request the removal of uploaded content or personal data, subject to our legal obligations.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

Depending on your location, you may have additional rights under laws like the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), such as the right to access, correct, or port your data. To exercise these rights, contact us at [insert contact email].

6. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with external platforms (e.g., Google Drive). We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before sharing data with them.

7. Data Retention

We retain your information only as long as necessary to provide our Services, fulfill legal obligations, or resolve disputes. Uploaded content used to train AI models may be retained in an anonymized or aggregated form to improve our platform, unless you request its deletion.

8. International Data Transfers

Projectchat.ai operates globally, and your data may be processed in the United States or other countries where our third-party providers maintain servers. We ensure appropriate safeguards are in place for cross-border transfers, such as Standard Contractual Clauses, where required.

9. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that such data has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or a notice on our website. The “Effective Date” at the top indicates when the latest version took effect.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Projectchat LLC
Email: [email protected]

Address: ProjectChat LLC, 346 Main Street, Chatham N.J. 07928